Privacy Policy

PRIVACY POLICY

At Connected Care Support (“we”, “our”, or “us”), accessible from https://connectedcaresupport.au, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

We may collect personal information from you in various ways, including when you:

    • Contact us via our website, email, or phone

    • Fill out forms on our website

    • Sign up for services or newsletters

    • Provide feedback or testimonials

Types of personal information collected may include:

    • Name

    • Contact details (email address, phone number, postal address)

    • Health-related information (if applicable and with your consent)

  • Any other information you choose to provide

2. How We Use Your Information

We collect and use your personal information for the following purposes:

    • To provide and improve our support services

    • To communicate with you about your queries or appointments

    • To send you relevant updates or newsletters (if you opt-in)

    • To comply with legal obligations

  • For internal administrative and analytical purposes

3. Disclosure of Personal Information

We may disclose your personal information to:

    • Our team members and service providers involved in delivering services to you

    • Third-party partners only where necessary and with your consent

    • Government or regulatory bodies when legally required

We will never sell your personal information to third parties.

4. Data Security

We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorised access, modification, or disclosure. Your data is stored securely in accordance with industry standards.

5. Access and Correction

You have the right to:

    • Access your personal information held by us

    • Request correction of any inaccurate or outdated information

To request access or correction, please contact us using the details below.

6. Cookies and Website Usage

Our website may use cookies and similar technologies to enhance user experience and analyze website traffic. You can modify your browser settings to refuse cookies, though some website features may not function properly.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We recommend reviewing their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Connected Care Support
Email: info@connectedcaresupport.au
Phone: +61 0470 448 787
Website: https://connectedcaresupport.au